Converge GoFiber! 2.0.82

GoFiber App is a convenient tool for accessing Converge services effortlessly. With a user-friendly interface and a range of features, it allows you to streamline your application process and manage your account effectively.

Easier Application

The GoFiber App simplifies the application process by enabling you to check if your area is serviceable. By providing your necessary information, including your exact location, you can quickly verify if Converge services are available in your area. Additionally, the app allows you to easily fill out the application form and choose from a selection of plans and add-ons that cater to your specific needs. Uploading required documents and completing the application is also made seamless through the app.

Check Status of Your Application

Stay updated on the progress of your application by conveniently checking its status through the app. By inputting your reference number, you can determine if there are any pending documents that need to be submitted or if you are ready to connect.

Compare Plans

The GoFiber App provides an easy-to-use comparison feature that allows you to evaluate different plans and finalize your requirements based on your online needs. The available plans include FiberX, Time of Day - Day, and Time of Day - Night.

Pay Online

Enjoy the convenience of paying your bills online through the GoFiber App. Simply input your Converge account number to view your outstanding balance and proceed with the quick payment process. You can also access a summary of your bill, download your Statement of Accounts, and view your bill details in one page.

Create Ticket as Reference for Your Request

Customer satisfaction is a priority for us. The GoFiber App lets you easily create a ticket for any issues you may encounter related to your plan, connection speed, payment, or technical support. This ensures that your concerns are promptly addressed and resolved.

Mobile Dashboard

The mobile dashboard feature of the GoFiber App provides a comprehensive overview of important details:

• Number of connected devices
• Modem temperature for optimal processing power
• Signal strength for stability and the best possible connection
• Bill history and payment record
• Status and details of request tickets
• Outage advisory with specific details
• Store locator for convenient access to Converge stores

Help & Support

The GoFiber App offers a range of helpful resources to assist you:

• Account guide for applying for a Converge internet plan
• Technical issue troubleshooting guide
• Getting started guide for the application process, service areas, and required documents
• Payment and bill processing guide
• About Us section with detailed information about Converge ICT Solutions, Inc.
• Guide on managing your WiFi password and upgrading your plan

Discover the power of pure end-to-end fiber internet with Converge and experience an enhanced online presence. For more information, visit convergeict.com. If you have any concerns, feel free to contact us directly at customercare@convergeict.com.